Store-native integration
Designed around how shoppers actually buy. CartPilot works with your real products, cart, orders, and policies on WooCommerce and Shopify.
WooCommerce · Shopify
Now live on
Shopify
Shoppers ask in their own words, by voice or text. CartPilot finds the right product, answers their questions, and puts it straight into their cart.
Works with
WooCommerce
Shopify

Shoppers land on your store ready to buy, then a small question gets in the way. With no one there to answer it, they leave, and the sale leaves with them.
1 question
Left unanswered, it can be enough to lose the sale.
Next morning
That’s when a contact form gets its reply. The shopper is long gone.
24/7
Your store never closes. Your team has to.
2 AM
A shopper is stuck between two sizes. No one is there to ask.
From product discovery to cart confirmation, CartPilot completes the full purchase path in a single conversation. No page redirects, no support tickets, no browsing dead ends.
Customer asks a question by chatting or voice

CartPilot searches the live catalog instantly

Surfaces matching products with details and pricing

Compares options side-by-side on request

Adds selected items directly to the cart

Applies discount codes and coupons from chat

Answers return, shipping, and policy questions

Lets logged-in customers check their order status

Handles every step, from the first product question to post-purchase support. Shoppers who want a person reach your team in the same chat.
Most store chatbots just answer FAQs. CartPilot actually sells. It understands what your customers want, searches your catalog in plain English and adds items directly to their cart — all inside a conversation.
Shoppers describe what they want in plain English. CartPilot suggests only what your store actually carries.
Answers order, shipping, and return questions, with real order data for logged-in customers.
Your customers talk to the agent like a real salesperson. Helpful & convenient
No browsing, no clicking. Your customer says, “Add it.” and it’s in their cart. Frictionless.
CartPilot learns from your store catalogue, policies, and uploaded documents to provide relevant answers.
Match your brand with your own colors, fonts, avatar, and greeting. No code needed.
Get in-depth analytics and conversational transcripts to know exactly what’s going on in every customer conversation.
Install CartPilot on your store, add your policies and FAQs, and you’re ready to sell.
Plenty of chat tools can answer a question. Very few can act on it. CartPilot is built to do the four things that actually move a sale forward.
Explore all features →Explore all features →CartPilot FAQ
Find answers to common questions and learn how to get the most out of CartPilot.
CartPilot works with WooCommerce and Shopify, with more platforms on the way. On WooCommerce, install the WordPress plugin and connect your CartPilot account. On Shopify, install the app, and your account is set up automatically. Either way, you don’t need any custom development.
Yes. Shoppers can type or hold to speak, and CartPilot replies in a natural voice. You can pick from 30+ voices in your dashboard. Voice is included on all paid plans.
CartPilot actually manipulates your store’s cart. When a shopper says “add the blue one in size M,” CartPilot adds the correct product variant to their real cart. It can also update quantities and remove items – all without the shopper leaving the conversation or navigating anywhere.
No, you don’t need a developer. On WooCommerce, install the CartPilot plugin and connect your account. On Shopify, install the app, and your store connects automatically. CartPilot then syncs your products, prices, and stock on its own. Add your agent’s name, greeting, and colors, and you can go live within minutes.
All CartPilot API calls between your store and our platform are authenticated using HMAC-SHA256 signature verification. Conversation logs are stored securely in your merchant dashboard. We take data privacy seriously and are building toward full GDPR compliance.

CartPilot is the AI agent that talks, types, and closes – right from the chat window of your WooCommerce or Shopify store.