CartPilot for 
Shopify
Shoppers ask in their own words, by voice or text. CartPilot answers from your Shopify catalog, suggests what fits, and adds it straight to their cart.
- Start on the Free plan
- Set up inside your Shopify admin
- No code
What CartPilot Does for Your Shopify Store
Your store stays open all night. CartPilot makes sure someone is always there to help shoppers find what they want and buy it.
Answers by Chat or Voice
Shoppers type or hold to speak. CartPilot replies from your products, policies, and FAQs, and says so when it doesn’t know. Voice is on paid plans.
Recommends What You Actually Sell
It knows your collections, categories, and price range, and suggests in-stock products that fit the shopper’s needs and budget.
Turns Questions Into Carts
Shoppers tap Add to Cart on product cards, pick their options, and go to checkout from the cart summary in the chat.
Brings In Your Team When Needed
Shoppers can ask for a real person, and your team replies in the same chat. Human Handover is on the Growth and Scale plans.
How CartPilot Works Inside Shopify
You run CartPilot from the same Shopify admin you already use every day.
Your account sets itself up.
Installing the app creates your CartPilot account and connects your store. There’s no separate sign-up.
Everything lives in your Shopify admin.
Set your agent’s name, greeting, voice, avatar, colors, and widget position, with a live preview as you edit.
Your Shopify data stays in sync.
Products, options, collections, and product categories sync on their own. Products you delete in Shopify are removed automatically.
Goes live with one app embed.
Switch on “CartPilot Chat” in your theme editor. No code and no theme files to edit.
Conversations and analytics, one click away.
“Open CartPilot dashboard” signs you straight in to review conversations, analytics, and training.
Your CartPilot plan is billed through your Shopify account.
Live on Your Shopify Store in Three Steps
No developer and no code. Most of it happens inside your Shopify admin.
- 1
Install the app
Install CartPilot from the Shopify App Store and approve the permissions. Your account and store connect automatically.
- 2
Turn on the chat widget
In your theme editor, open App embeds and switch on “CartPilot Chat”. The status changes to “Widget live”.
- 3
Make it yours
Set your agent’s name, greeting, voice, and colors, add your policies and FAQs, and you’re ready to sell.
Shopify FAQ
Shopify Questions, Answered
What Shopify merchants usually ask before they install.
No. Your CartPilot account is created automatically when you install the app. If you sign up on the website first and then install, you’ll end up with two separate accounts, so start from the Shopify App Store.
Yes. After you install the app, open the Connection page and choose “Move to a different account”. Your stores then sit together under one CartPilot account.
In your Shopify admin, go to Online Store > Themes > Customize > App embeds, switch on “CartPilot Chat”, and save. The “Open theme editor” button on CartPilot’s Connection page takes you straight there.
Voice is included on all paid plans: Pilot, Growth, and Scale. The Free plan includes text chat.
Yes, and every feature works the same on both. Each store counts separately, so running one Shopify store and one WooCommerce store needs a plan with at least two stores.
Your plan is billed through your Shopify account. Pick your plan inside the app, and you can start on the Free plan.
Click “Open CartPilot dashboard” in the app. It opens your CartPilot dashboard, already signed in, where you can review conversations, products, and training, plus analytics on paid plans.
Give Your Shopify Store a Salesperson That Never Clocks Out
Install CartPilot, start on the Free plan, and let it help shoppers find, decide, and buy, day and night.